Collections Administrator (Bali - Remote)

Join Tigaraksa Satria as a Collections Administrator and play a pivotal role in ensuring smooth financial operations across Bali's dynamic business landscape. This position offers the unique opportunity to work remotely while supporting our clients in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a Collections Administrator, you'll be at the forefront of managing client accounts, ensuring timely payments, and resolving any outstanding issues. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.

At Tigaraksa Satria, we are committed to fostering a culture of excellence and innovation. Our team is dedicated to providing top-notch services to our clients, and we believe that our Collections Administrators are the backbone of our success. You'll have the opportunity to work with cutting-edge tools and software, such as Salesforce and QuickBooks, to streamline your workflow and enhance your productivity.

In this role, you will be responsible for managing client accounts, ensuring timely payments, and resolving any outstanding issues. You'll work closely with our sales and customer service teams to provide a seamless experience for our clients. This position is ideal for someone who is detail-oriented, proactive, and has a strong commitment to customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage client accounts and ensure timely payments
• Resolve outstanding issues and disputes
• Monitor account balances and send reminders for overdue payments
• Update client records and maintain accurate financial information
• Collaborate with sales and customer service teams to provide exceptional service
• Generate reports and analyze data to identify trends and opportunities
• Stay up-to-date with industry regulations and best practices
• Provide training and support to junior staff members

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 2 years of experience in collections or a related field
• Proficient in using Salesforce and QuickBooks
• Strong knowledge of financial regulations and best practices
• Excellent communication and interpersonal skills
• Detail-oriented and highly organized
• Ability to work independently and manage multiple tasks
• Fluency in English and Bahasa Indonesia

🛠️ Keahlian

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