Administrative Return Service Coordinator - Denpasar, Bali

Join PT Sinar Terang Mentari as an Administrative Return Service Coordinator in Denpasar, Bali, and play a pivotal role in ensuring seamless operational administration at our service center. This position is ideal for detail-oriented professionals who thrive in dynamic environments and are committed to delivering exceptional service.

As an Administrative Return Service Coordinator, you will be the backbone of our service center, managing daily operations with precision and efficiency. You will work closely with our team to ensure all administrative processes run smoothly, from scheduling appointments to managing customer inquiries. This role offers a unique opportunity to grow within a company that values innovation and employee development.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate the administrative functions of the service center, including appointment scheduling, customer inquiries, and record-keeping.
• Ensure all administrative processes comply with company policies and procedures.
• Coordinate with the service team to ensure smooth operations and timely service delivery.
• Handle customer complaints and resolve issues promptly and professionally.
• Maintain accurate and up-to-date records using Microsoft Office Suite.
• Assist in training new staff and providing ongoing support to the team.
• Monitor and report on administrative performance metrics.
• Stay updated with industry trends and best practices in service administration.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Management, or a related field.
• Minimum of 3 years of experience in administrative or customer service roles.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with service industry software and tools is a plus.
• Fluent in Indonesian, with English proficiency a strong advantage.

🛠️ Keahlian

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